Hello and welcome to Vienna!
We are really delighted to welcome you to the Urban Lodge. The Urban Lodge is a project close to our hearts and it's great that you are now part of the Urban Lodge spirit!
To make your stay in Vienna – the most livable city in the world – unforgettable, we have summarised all the important information for you on this page.
We wish you a great stay at the Urban Lodge and an unforgettable time in Vienna!
Best regards, the Kolarik family & the Urban Lodge team
Getting to the Urban Lodge
Here you will find everything you need to know for a relaxed check-in
address & directions
Address
Ausstellungsstraße 63, 1020 Vienna (2nd district)
Check-in
from 15:00 onwards
Your contactless check-in:
- Code for the front door: 10 20 63
- Your key cards are waiting for you in the key safe. You will find the key safe on the ground floor – directly opposite the elevator.
- Code for the key safe: you will receive your individual code for the key safe in a separate message.
Check-out
until 11:00
Your contactless check-out:
- Please simply drop your key cards into the silver letter box next to the office door (Top 3).
Your home in Vienna
To ensure that you feel perfectly comfortable with us, we have a few useful tips and rules for you.
All about your key card
Your key card opens not only your apartment but also the front door of the Urban Lodge (simply hold it in front of the black box under the intercom).
- Loss: if you lose your key card, you must let us know immediately! Unfortunately, a service fee of €20 will be charged for a replacement card.
Internet access
Stay connected! The WLAN access data are:
- SSID: UrbanLodge.at
- Password: GreatPeople
Cleanliness & Service
- Your apartment will be cleaned once a week. Whilst doing it, we will also change your towels, tea towels, and the bed linen. We will contact you to arrange a suitable time slot for you in advance.
- Consumables goods: a small amount of coffee capsules, toilet paper, etc. will be there for you when you arrive. You can find replacements in any supermarket.
Rubbish disposal
- Please dispose of your rubbish in the waste bins provided in the courtyard on the ground floor.
- Recyclable glass bottles and jars are to be disposed of by placing them into the glass container in front of the building at Sebastian-Kneipp-Gasse 8.
- For metal and plastic, there are designated recycling waste containers a few steps down the road – at Sebastian-Kneipp-Gasse 13.
Water quality
The tap water in Vienna is of excellent quality! It comes directly from the Wiener Wald and is top-notch drinking water.
A mishap? No problem!
Sometimes things get damaged or break. If something like this happens to you during your stay, please let us know immediately so that we can quickly take care of a repair or replacement.
To make everyone feel comfortable
The Urban Lodge is a residential building with permanent tenants – families and older residents live here. Therefore, we ask you to obey a few important rules:
- quiet hours: must be respected by all guests from 22:00 until 6:00
- parties: are a NO-GO
- smoking: permitted only on the balconies
- garden: is private and not available for use
- fire escape: these stairs may used only in an emergency
- inventory: Please do not exchange inventory between apartments.
Everything about your stay
Here you will find everything you need for your stay – from local stores and leisure tips to contacts for any emergencies or incidents.
We are here for you!
If you need assistance with the check-in or have an urgent concern (e.g. you have locked yourself out), you can reach us by phone or SMS/WhatsApp in an emergency:
- Paul: +43 699 17 29 49 49
- Sarah: +43 699 17 29 49 00
If you have any other questions about your stay, you can contact us by email at any time: mail@urbanlodge.at.
Your Vienna tips
Vienna has so much to offer – here are a few ideas to get you started!
Stores & restaurants near you
Hungry? No problem! You'll find everything your heart desires in the surrounding area:
Supermarkets
- BILLA: just around the corner – perfect for daily shopping (Stuwerstraße 27)
- Hofer: on the other side of the street – almost opposite of the Urban Lodge (Ausstellungsstraße 50)
- Eurospar: slightly larger, with a great selection of fresh products and gourmet delicacies (Engerthstraße 214)
- Lidl: for price-conscious shopping (Vorgartenstraße 223A)
Tips for Sundays and bank holidays
- BILLA - at Praterstern
- Shell petrol station: at Praterstern – offers a limited range of food items
Food markets
- Vorgartenmarkt: food stores, flower shops, art and gastronomy; farmers' market every Friday and Saturday
- Karmelitermarkt: combines classic market culture with a colourful mix of cultural events
Restaurants & Cafés
- Luftburg - Kolarik im Prater: the world's largest fully certified organic restaurant in the Viennese Prater is part of our company
- Gasthaus Möslinger: Austrian cuisine in a cosy restaurant in the Stuwerviertel
- Stuwer – Neues Wiener Beisl: Austrian cuisine with an international perspective
- Burger`s Bar: craft burgers and other specialties – as many products as possible made in-house
- McDonald's
- Neni am Prater: traditional Middle Eastern cuisine combined with modern flair
- Fritz von Stuwer: a hip cocktail bar just around the corner
- Ponykarussel: the breakfast hotspot par excellence!
- Ullmanns Zuckerbäckerei: the finest homemade cakes, pralines and chocolates. Breakfast can also be enjoyed here in a friendly atmosphere.
- Mesze: Greek Mediterranean cuisine and bar
Leisure activities in the surrounding area
There is plenty to discover and experience around the Urban Lodge!
- Vienna Prater: the world-famous Wurstelprater is practically your neighbor's garden! Whether it's an adrenaline rush on the rides, a ride on the Giant Ferris Wheel (with breathtaking views over Vienna) or simply a stroll through the extensive green main avenue - there's never a dull moment here.
- Madame Tussauds Vienna: located right in the Prater – a place where you can meet wax figures of stars, historical personalities and athletes.
- VIECON – Vienna Congress & Convention Center: if you're here for a trade fair, the VIECON is just a stone's throw away.
- Donauinsel: a paradise for sports enthusiasts and nature lovers which you can quickly reach by bike or on foot. The Donauinsel is great for swimming, cycling, inline skating or simply enjoying the sun.
- Augarten: a beautiful baroque park with the oldest baroque garden in Vienna – perfect for a relaxing stroll – and a place where you will find the Augarten porcelain manufactory.
- Donaukanal: along the riverside, there are numerous hip beach bars, restaurants and street art to discover during the summer. It's an ideal place for a relaxing evening by the water.
On top, a few addresses that might be important:
Pharmacies
- Rotunden-Apotheke: Ausstellungsstraße 53
- Prater-Apotheke: Ausstellungsstraße 13
Post office
- Ausstellungsstraße 50
ATM
- Nordportalstraße 172
- Zufahrtstraße 131
Mobile in Vienna
Vienna has an excellent transportation network, therefore you don't really need a car!
Public transportation (Öffis)
- underground, tram, bus: the Vienna public transport will take you anywhere quickly and conveniently. The nearest subway station is Messe Prater (U2) – just a few minutes' walk away from the Urban Lodge. From there, you can reach the city center or the most important sights in no time at all.
- Tickets:You can get these via the WienMobil app, from ticket machines in subway stations, or in tobacconists. You can find the full range of services and prices at Tickets – Vienna public transport.
- Planning:TheWienMobil appis your best friend for planning your journey—simply enter your starting point and destination, and the app will show you the fastest connection.
Bike rental
- WienMobil Rad:You can rent bicycles at many stations throughout the city and return them to another station. This is a great way to explore the city on your own, especially along the Danube or through the Prater! Registration and information at WienMobil Rad – Wiener Linien.
- other providers: there are also private bike rentals in Vienna – if you prefer special bikes or longer rentals. Just search on the internet for them!
Parking in parking garages
- If you are traveling by car and would like to park it, we recommend one of the surrounding parking garages. In the local area you will find:
- Garage Prater / Ausstellungsstraße: directly at the Prater – often a good option (entrance e.g. Ausstellungsstraße 50).
- Garage Praterstern: directly at the Praterstern junction – from there, you can easily get on the underground.
- short-stay parking zones: please note that short-term parking zones apply in all districts of Vienna (weekdays, usually 9:00-22:00). You will need parking tickets or the mobile parking app (HANDYPARKEN-App) for this. It's better to use the garage – it saves nerves and parking tickets!
Emergencies & important contacts
everything for "just in case"
Fire department
Police
Ambulance
Further emergency numbers in Austria:
- European emergency response service (police, fire department, ambulance): 112 (works EU-wide)
- out-of-hours medical service (when it's not an emergency, but a doctor is needed): 141
- pharmacy emergency service: 1455 (provides information about the nearest open pharmacy)
Hospital with A&E (accident and emergency department) nearby:
- Krankenhaus der Barmherzigen Brüder Wien: Taborstraße 20, 1020 Vienna (relatively close and known for good care)
